Effective Date: 14/11/2024
Website: https://urbanrentals.co.uk/
Contact Email: info@urbanrentals.co.uk
At Urban Rentals, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit our website, book accommodation, or otherwise interact with us.
Table of Contents
- Information We Collect
- How We Use Your Information
- Sharing Your Information
- Cookies and Tracking Technologies
- Data Security
- Your Rights
- Third-Party Links
- Updates to This Privacy Policy
- Contact Us
1. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, email address, phone number, postal address, and other information necessary for booking and communication.
- Payment Information: Credit or debit card details for processing bookings (handled by secure, third-party payment processors).
- Technical Information: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
- Communication Data: Messages, inquiries, and other communications via our website or email.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Process Bookings and Payments: For confirming reservations, managing bookings, and processing payments.
- To Improve Our Services: Analyzing usage patterns to improve our website and offerings.
- For Marketing Purposes: Sending promotional emails and updates about our services, only if you have opted in to receive such communications.
- To Communicate with You: Responding to inquiries, providing customer support, and sending important information related to your booking or stay.
- For Security and Compliance: Preventing fraud, protecting the security of our website, and complying with legal obligations.
3. Sharing Your Information
We do not sell or lease your personal data to third parties. We may share your information in the following situations:
- With Service Providers: Third-party providers such as payment processors and IT support to perform services on our behalf.
- For Legal Compliance: Where required by law or to respond to legal processes.
- To Protect Rights and Safety: If necessary, to enforce our terms and policies or protect the rights, privacy, safety, or property of Urban Rentals, our users, or others.
4. Cookies and Tracking Technologies
Our website uses cookies to improve user experience, analyze site traffic, and personalize content. You can control cookie preferences in your browser settings. However, some site functionality may be limited if cookies are disabled.
5. Data Security
We take reasonable precautions to safeguard your personal information from unauthorised access, disclosure, or alteration. Our website and data storage systems are protected with encryption and other security measures. While we strive to protect your data, no online service can guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access and Correction: You may request access to, and correction of, your personal information.
- Deletion: You may request that we delete your personal information, subject to legal and contractual restrictions.
- Objection and Restriction: You may request that we stop using or limit the processing of your information.
- Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
To exercise these rights, please contact us at info@urbanrentals.co.uk.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the content or privacy practices of these external sites. We encourage users to read the privacy policies of any third-party websites they visit.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post any changes on this page, and we encourage you to review our policy regularly. The effective date at the top of this policy indicates when it was last updated.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at info@urbanrentals.co.uk.
